Certain Events™

The Complete Event Management Solution

Certain Events™ organizes every aspect of your meetings and events. From contact management to accommodations, table seating to project calendaring, Certain Events helps you plan, execute, and measure results for events of all sizes. The most comprehensive event management solution on the market today, Certain Events is the professional event planner’s companion.

Available on-demand or locally installed, Certain Events gives you powerful tools to not only manage attendees and registration, but also to organize important event content and logistics areas. With the ability to manage exhibitors, speaker abstracts and session allocation, group registration, educational income and expense, package sales and sponsorships, Certain Events helps event organizers run better events.

Registration, Attendee and Contact Management

Certain Events provides a comprehensive platform for tracking attendee and event participant data. Event attendees populate their data online or event organizers can use powerful data tools to track participant details, notes of contacts, and registration information.

Attendee and Contact features include:

• Track demographic information about attendees and other contacts
• Collect registrations and secure payments online
• Create unlimited registration and fee types with multicurrency support
• Log notes about contact history and other info
• Maintain a detailed profile for each contact
• Generate attendee documents, letters, and badges with mail merge

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Marketing, Communications, and Sponsorship

Successful events generate attention and bring in revenue. Certain Events gives planners campaign management, email communications, and sponsorship tracking tools that help optimize attendance and income.

Marketing features include:

• Create email campaigns and send to segmented lists
• Manage all email communications through convenient mail center
• Track marketing preferences and unlimited marketing data
• Gather feedback using professional web-based surveys
• Flexible sponsorship package management during the sales process
• Monitor sales pipeline with opportunity progress screen

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Accommodation and Travel

Attendee travel and hotel accommodation are both critical elements of successful events. Certain Events helps event planners get the details right, from room block and hotel management, tracking accommodation preferences, airport transfers, credit card authorizations, and more.

Accommodation features include:

• Track room availability per hotel and per room type
• Create sub blocks to manage groups
• Allows multiple accommodation entries per attendee
• Comprehensive change management reports for hotels
• Statistics on rooms booked and commissions
• Records credit card details for hotel use

Travel features include:

• Manage inventory for flights and transport
• Collect travel preferences
• Generate itineraries and transfer lists
• Automatically calculate optimal transfer pickup/dropoff times
• Interface to GDS reservation systems
• Unlimited travel sectors and transfers per attendee
• Store passenger profile for each contact

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Manage Speakers and Exhibitors

Certain Events provides modules to streamline and manage crucial aspects of mid-size and large events. For planners who need to manage abstract submissions, paper reviewer and speaker session allocation, Certain Events is a perfect fit. And Certain Events also lets event organizers manage Exhibitions, from booth sales and exhibitor badges to powerful appointment scheduling and detailed per-exhibitor checklists.

Speaker Management features include:

• Create your conference program
• Abstract submission via the internet
• Manage abstract and paper submissions, review process and session allocations
• Track and store AV requirements, presenter biographies and authors per paper
• Correspond with speakers, chairpersons, reviewers and authors
• Detailed lists including program, audio visual and room setup

Exhibition Management features include:

• Manage booth reservations, space allocation and exhibitor registrations
• Exhibitor invoices, payment schedules, and badges
• Store booth details, including dimensions and location
• Sophisticated appointment scheduling system
• Comprehensive exhibitor checklists and reporting
• Produce product directory and exhibition catalog

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Membership

Associations and other membership-driven organizations can use Certain Events to track and manage membership fees and renewals online or Event Financial features include:

• Manage multiple memberships
• Calculate complex fees using formulas
• Pro-rata fee options
• Renewal documents
• Track membership history and member marketing and preference details

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Continuing Education

With Certain Events, you can register students for continuing education programs and sessions online, track class attendance, grades, and payments, and manage course credits. You can also schedule courses, rooms, and instructors, streamlining repetitive data entry and catching errors with built-in conflict-checking. Course instructors can also engage with students via the course portal.

Continuing Education features include:

• Powerful course classification with functionality to aid analytical reports
• Room, instructor and resource management, including conflict checking
• Record class attendances, grades and results
• Track payments, fee credits and course transfers
• Create sign-in rosters, certificates, confirmations and management reports
• Allow students to search and register for courses through online portal

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Project Management

The Certain Events Project Manager module enables you to track all the tasks and ´to-do´ items relating to your events, creates running sheets and a complete event timeline. With the Project Manager module, you can control large and complex projects efficiently.

• Manage tasks for multiple projects
• Assign tasks to team members and track progress
• Convenient web-based portal for project updates
• Easy to read color-coded status flagging/tracking
• Multiple views such as Gantt Chart & Running Sheet
• Bulk task re-assignment
• Control large and complex projects efficiently

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Events Interactive Site Builder and Content Manager

You can publish your event information and create compelling registration experiences online using the Certain Events Interactive Site Builder and Content Manager. Events Interactive features include:

• Quickly build professional registration forms step-by-step
• Construct your event web site using Content Manager
• Portals for Project Management, Membership, Speakers, and Continuing Education

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Major Event Logistics

With Certain Events, major events organizers can manage complex areas of their events not addressed in other products. Certain Events’ Accreditation capabilities allow the management of security privileges, pass production, issue day passes, and other aspects of secure government or major sporting events. Event organizers can also utilize the Transportation management features of Certain Events to manage group movements, motorcades, and track pickups and departures.

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Major event features include:

• Utilities to track accreditation levels
• Auditing of entry and exit by pass and security level
• Facilitate group and individual movements
• Store multiple routes per location
• Calculate ETA and ETD for pre-defined routes

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Reporting and Document Generation

Certain Events provides you with the most capable reports module in the events industry. You can access one-click, standard reports that give you instant access to critical data, while still allowing you to configure custom queries and layouts with a simple drag and drop report designer.

Reporting and Document Generation features include:

• Standard One-click reports for every module
• Reports can be customized in a few clicks
• Power user access to industry-standard SQL
• Generate documents including report fields for attendees
• Export data to multiple formats such as Excel and PDF

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Software Developers Kit (SDK)

The SDK allows programmers to create add-on web applications that integrate in real-time with events.

• Powerful scripting language
• Web Services
• Code samples provided

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For More Information

For further information about Certain Events, please download our datasheet or view our product preview.