Certain Meetings® Datasheet

Create world-class online registration experiences for meetings, events, conferences, training programs and more...

Certain Meetings is a hosted application that enables you to register people online for meetings, events, conferences and training programs via highly customizable, flexible and secure registration websites.

Features

Base Registration Application

Make a powerful impact with the ability to build custom branded registration websites with your own graphics and URL.

Using the administration side of Certain Meetings, planners can quickly build online registration websites with convenient templates or by completely customizing all the design elements, backgrounds, fonts, headers, images and links. Custom questions can be configured to collect the data you need to plan effectively. With Certain Meetings Professional Edition, the URL of your online registration websites can be customized to reflect branding and optimize your keyword search.

• Program Management Features

  Manage multi-session agendas for complex meetings, events, conventions and training programs.

  The Certain Meetings base application offers the most customizable and flexible session management tool in the industry. It enables users to manage complex convention and event programs, including daily breakouts, tracks and session modules with tiered pricing and inventory limits. Continuing Education Units can also be tracked.

• Email Communication Features

  Keep registrants informed with personalized, unlimited email communications.

  The base Certain Meetings application also includes event marketing communication tools that allow you to keep registrants informed and significantly enhance the attendee experience. Confirmation emails can also include links to automatically schedule events on attendees' Outlook calendar.

• Reporting Features

  Report on event spending, attendance and more using oneclick standard and customized reports.

  The base Certain Meetings application also offers a variety of one-click summary, system, and custom reports exportable in a number of industry standard formats. Standard reports include updates on attendee status, personal agendas, budget, housing, financials, hotel and travel. Consolidated reporting is available to track data across multiple meetings and events.

Financial Module

Process credit card payments and refunds conveniently and securely with the highest levels of data and e-commerce security.

The Financial Module can be added if you need to process credit card transactions as part of online registration. Certain has partnered with Paypal to provide a secure and flexible environment for payment processing options through Certain Meetings. Attendees may choose to pay by credit card, bank wire transfer, invoice, PO or check. Certain Meetings also offers the highest level of e-commerce security available, compliant with Payment Card Industry Data Security Standard Level 1 for service providers.

Travel Module

Make travel preferences and reservation data available to travel agents.

The Certain Meetings’ Travel Module can also be added if you need to manage attendee travel arrangements. The application will automatically notify travel agencies via email with any new or modified attendee itinerary changes. The travel module includes 15 custom travel questions as well as the ability to upload images such as travel documents, passport images or speaker bios.

Housing Module

Manage accommodations, match roommates and provide timely data to hotels.

By adding the Certain Meetings Housing Module, it is easy to manage accommodations by tracking hotels, rates and hotel room types based on attendee type in real time. Certain Meetings offers roommate matching based on attendee preferences. Certain Meetings is also able to seamlessly integrate with any Passkey enabled hotel, anywhere in the world.

• Roommate Matching Features

  Match roommates automatically, save hotel expenses

  Within the Housing Module, you can also activate roommate matching features to automate shared accommodations and save on overall housing spending. You can specify up to six levels of roommate matching criteria (gender, smoking preferences, custom profile fields, etc.)

Benefits

Effective marketing - Increased attendance

With Certain Meetings’ highly customizable graphical display shell, form and web site layouts, customquestions and a unique URL address, you will be able to make a greater impact and extend your branding as you market your meetings, events and training programs. Dynamic registration sites that are conveniently available online help you market more effectively, which translates into increased attendance rates.

Secure transactions

Certain Meetings offers the highest level of e-commerce security and protection available in the industry. Certain leads the industry in complying with the extensive requirements of the Payment Card Industry Data Security Standard (PCI DSS) Level 1 for Service Providers as well as the Fair & Accurate Credit Transactions Act (FACTA). What this means to you is protection against data theft and fraud as well as costly security violation fines.

Higher productivity – Reduced costs

Certain Meetings is offered in a Software as a Service (SaaS) model. This means if you have internet access you have the ability to start creating world-class online registration experiences without cumbersome manual processes or involving in-house IT resources. With Certain Meetings, you are free to be more productive and focus on what you do best, planning world-class meetings, events and training programs. Your registrants have access to your registration websites and database 24 hours a day, 7 days a week, 365 days a year. The cost to subscribe to Certain Meetings is based on your total number of anticipated annual registrations and covers all maintenance, operational costs and upgrades to future features, with no hidden costs.

Pay only for functionality you use

When you subscribe to Certain Meetings, you immediately get access to the base registration application. This core functionality gives you the ability to create customized online registration websites, manage program items, send email communications and generate reports. You also have the option to add separately priced modules to handle credit card processing, travel or housing, should you have those additional needs.