2009 IPHFHA Spring Meeting
JW Marriott Desert Ridge - Phoenix, AZ
May 2 – 6, 2009
Attendee Agenda
 

 
Saturday, May 2 
12:00 pm - 5:00 pm Attendee Registration
Sunday, May 3

7:00 am - 8:00 pm
7:00 am - 3:00 pm
8:00 am - 3:00 pm
8:00 am - 3:00 pm
8:00 am - 12:00 pm
12:00 pm - 1:30 pm
12:00 pm - 5:00 pm
2:00 pm - 3:30 pm
4:00 pm - 5:30 pm
4:00 pm - 5:30 pm
6:00 pm - 9:00 pm

 Attendee Registration
Exhibit Hall Set-Up
SRRT Meeting & Working Lunch
IPHFHA Charity Golf Tournament
IPHFHA Tennis Tournament
Finance/Technology Committee Meeting
BevCom Meeting
SUS Steering Committee Meeting
SUS Users Group Meeting
PAC/GAC Meeting
Cactus Curly's Mercantile Trade Show & Reception
Monday, May 4

7:00 am - 6:00 pm
7:00 am - 9:00 am
8:00 am - 10:15 am
10:15 am - 10:30 am
10:30 am - 11:30 am
11:30 am - 1:30 pm
1:45 pm - 3:15 pm
3:30 pm - 5:00 pm
4:30 pm - 5:30 pm
5:30 pm - 8:30 pm

 Attendee Registration
Breakfast
IPHFHA General Session/Keynote (IPHFHA, PHI, Agency and Vendor Partners)
Break
IPHFHA Members-Only Meeting
Cactus Curly's Mercantile Trade Show & Lunch
IPHFHA Seminars
IPHFHA Seminars
UFPC Vendor Meeting
Coyote Carnival (All Attendee Party)
Tuesday, May 5 
8:00 am - 4:00 pm
8:00 am - 10:00 am
10:00 am - 12:00 pm
12:00 pm - 1:00 pm
1:00 pm - 2:30 pm
3:00 pm - 4:30 pm
6:00 pm - 7:00 pm
7:00 pm - 11:30 pm		 Attendee Registration
Cactus Curly's Mercantile Trade Show & Breakfast
PHI General Session
All Attendee Luncheon
PHI Breakouts
PHI Breakouts
Cocktail Reception
Red Hot Awards Ceremony
Wednesday, May 6 
8:30 am - 11:00 am
8:30 am - 2:00 pm		 MAC/Print Council Meeting
Employee Retention Summit
Departures

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IPHFHA Seminars 
Monday, May 4 
2 Sessions beginning at 1:45 p.m. & 3:30 p.m.

1. Leveraging Your Local Media 

One of the country’s leading specialists in getting the maximum out of local market “earned media” will present tactics and strategies for this discipline.  Approaches to gain the interest of local television, radio, and print reporters will be described.  Proven best practices for maximizing “free” public relations from a variety of industries will be reviewed.  This will be an interactive session that will provide tools to help you extend your presence in your local media.
 
2. Stretching Your Bottom Line 

This presentation will provide you with ideas on how to utilize your existing assets to flow additional dollars to your bottom line.  You will be given guidance on how to significantly improve the energy efficiency of your restaurants and generate bottom line savings for over a decade.  You will also be shown ways to aggressively depreciate your restaurant assets and flow tens of thousands of dollars to your bottom line when you need it…now.  This will be an instructive session that provides new tools to help you during these challenging economic times.
 
3. UFPC Commodity Update 

Come learn about where U.S. and world food and energy prices are headed and what Pizza Hut operators can expect in the future.


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PHI Breakout Descriptions – 2009 IPHFHA Spring Meeting

Each of these 5 sessions will be offered as follows:

Tuesday, May 5, 2009
1:00 pm - 2:30 pm
3:00 pm - 4:30 pm

Breakout 1 -  Marketing: Changing the Game in 2009 and Beyond  

An in-depth review of performance to date, including economy, category and layers.  In addition, we will review the updated balance-of-year calendar, test plans to fill the 2010 calendar, media shift and WingStreet advertising.

Breakout 2 -  HR:  Bringing our People Tools Together to Shape our Culture

The potential impact of the Learning Zone, Hiring Zone and Heart of the HUT is huge for our team members, customer and business! Come hear and learn about...

  • Implementation and test restaurant learnings
  • Key insights to maximize systems
  • Upcoming systems enhancements and future development timeline
  • Best practices sharing
  • Behavior changes
Breakout 3 - Legal: How Not to Get Sued…and Avoid a Government Investigation: ID the Danger Zones and Think "Compliance"

Update on important legal issues, including (1) union activity and the "Employee Free Choice Act" (or "Card Check") legislation and (2) increasing federal and state regulation and enforcement of I-9 compliance and work authorization.

Breakout 4 - Operations:  Branded Service - Breaking Through on Nice

  • Creating Step Change with Heart of the Hut
  • Coaching & supporting our teams with the FZ team structure and new measurement process (CHAMPS)
  • Making it Real in our Restaurants with proven Methods to assist with I + M = R (BOH systems, automation processes etc)
Breakout 5 - Profit:  Building Margin and Profitability Know How

This class will Build Your Know How on improving margins and profitability for your business. Topics for discussion:
  • Share ways to reduce the level of discounting in your business
  • How leveraging technology can improve sales and profitability
  • Leveraging your competitors pricing structure to optimize your profits 

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