For over 20 years, Disney Institute has offered over a million alumni the opportunity to benchmark the philosophies of the Walt Disney Company. Our multi day professional development programs allow you to learn the success formulas of a world-class brand that are easily adaptable to any organization or industry. Let Disney Institute help you inspire, motivate, and reward your employees to unleash new potential in your organization!
Sign up now because space is limited. The following topics are available (click on the program name below for a full agenda in Adobe Acrobat format):
3.5 Day Programs:
DISNEY'S APPROACH TO QUALITY SERVICE
Discover how Disney is able to understand the psychographics and demographics of Guests’ needs, using a sound service infrastructure, ongoing research, and quality service standards that exceed Guests’ expectations. Examine how attention to detail creates a consistent, world-class service environment for both employees and consumers. Standard Price: $3995 per person. Visit our Pricing section for other price options.
DISNEY'S APPROACH TO PEOPLE MANAGEMENT
Benchmark the Disney corporate culture, which is driven by inspired Cast Member (employee) pride and ownership to motivate your employees. Explore proven techniques used to select, train, retain, and communicate with employees that will sustain a supportive and interactive culture. Standard Price: $3995 per person. Visit our Pricing section for other price options.
DISNEY'S APPROACH TO LEADERSHIP EXCELLENCE
Explore strategies and methods for improving team results through exceptional and storytelling leadership, because without strong leadership, organizations will not grow or succeed. Learn proven leadership philosophies used to exhibit the values and behaviors that generate results – period. Standard Price: $3995 per person. Visit our Pricing section for other price options.
DISNEY'S APPROACH TO BRAND LOYALTY
Uncover how the powerful relationship between experiences and a brand generates superior bottom-line results through greater customer and employee loyalty. Explore techniques used to retain customers for life and identify reliable strategies to deliver more effectively on your organization’s brand. Standard Price: $3995 per person. Visit our Pricing section for other price options.
DISNEY'S APPROACH TO INSPIRING CREATIVITY
Learn how The Walt Disney Company taps into its workforce for creative solutions and inspiration. Examine how leaders bring together organizational identity, structural systems and a collaborative culture to create a steady flow of ideas that result in innovative products, service and experiences. Standard Price: $3995 per person. Visit our Pricing section for other price options.
DISNEY'S APPROACH TO QUALITY SERVICE FOR HEALTHCARE PROFESSIONALS
Experience how to deliver top-notch service in the healthcare world all day, every day from the company who defined the quality service experience. Learn how to construct an action plan that will immediately and effectively begin to improve your healthcare organization’s level of service. Discover ways to consistently exceed the expectations of your patients and their families to become the healthcare provider of choice in your community. Standard Price: $3995 per person. Visit our Pricing section for other price options.
5 Day Program:
DISNEY'S APPROACH TO BUSINESS EXCELLENCE
Be immersed in all five topics of the "Disney’s Approach" Series from Disney Institute – leadership excellence, people management, quality service, brand loyalty, and inspiring creativity. Examine the legendary “Chain of Excellence” used by Walt Disney Parks and Resorts – a powerful connection between inspired leaders, motivated employees and satisfied customers that drives financial results and repeat business. Standard Price: $6495 per person. Visit our Pricing section for other price options.
1 Day Programs:
DISNEY'S APPROACH TO QUALITY SERVICE
Discover how Disney is able to understand the psychographics and demographics of Guests’ needs, using a sound service infrastructure, ongoing research, and quality service standards that exceed Guests’ expectations. Examine how attention to detail creates a consistent, world-class service environment for both employees and consumers. Standard Price: $499 per person. Visit our Pricing section for other price options.
DISNEY'S APPROACH TO LEADERSHIP EXCELLENCE
Explore strategies and methods for improving team results through exceptional and storytelling leadership, because without strong leadership, organizations will not grow or succeed. Learn proven leadership philosophies used to exhibit the values and behaviors that generate results – period. Standard Price: $499 per person. Visit our Pricing section for other price options.
