Continuing Education Credit available - see below for details.
Disney Institute understands that success in the healthcare industry today depends on more than just facilitating "physical wellness' for patients; it is also about facilitating 'organization wellness', with a balance of strong leadership practices, sustainable people management strategies, and world-class quality service experiences - all with loyalty creating and reputation in mind.
In this session, you will have an opportunity to understand best business practices that can be adapted for use within your own healthcare organization. Discover how to deliver high-level service experiences all day, every day from the company that defined the difference between "product" and "experience."
Explore Disney’s holistic approach to its business culture and long-term sustainability. Understand that the generation of quality service experiences and the loyalty they create doesn’t happen without a designed and integrated cultural effort. Let Disney share some of its cultural secrets with you and your healthcare organization.
Dates & Times (Click on the date to Register - all times are EDT)
Thursday, June 17, 2010 at 10:00 AM
Wednesday, July 7, 2010 at 10:00 AM
Thursday, August 26, 2010 at 1:00 PM
Pricing
$149 per person - General pricing
$ 99 per person -
Disney Institute Alumni, Government/Military, Students/Teachers, Non-Profits, Groups of five or more
Private Groups:
This new program is also available for private groups via WebCast. On the date and time you select, we open the phone line to the facilitator for free form discussion throughout the program. This timely new program can also be experienced live at your location in a variety of formats and will be personalized especially for your team. For more information please call us at 321-939-7284 or submit a
Request for Information.
