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Certain Touchpoint®

Unlock the power of bringing people together

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Foster unparalleled engagement while creating an incredible attendee experience with Certain Touchpoint.

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Features

Amplify the experience

Customize the event experience with personal treatment and on-the-spot communication.


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Personalized Experience

Tailor the attendee experience

Display custom schedules or segment your attendees based on attendee type to deliver tailored views.

  • Give your attendees access to what they need to know, when they need to know it
  • Control access to components of the app based on attendee type
  • Update content easily to keep everyone informed
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Recommendations

Give your attendees a nudge

Provide recommendations on sessions to attend or content to view based on attendee type and engagement.

  • Use push notifications to alert groups or individuals about session changes or other important news
  • Encourage interaction and engagement with polls, games, or networking opportunities
  • Recommend relevant content or offers post event based on engagement data captured in event
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Custom Layout

The power is in your hands

You have complete control over your event app’s look and feel to meet your specific brand and event requirements.

  • Create a custom branded layout with the easy to use home screen design tool
  • Add or remove features within your app at any time
  • Update content in the user-friendly dashboard with automatic sync to the app

Features

Engage your audience

Create a memorable experience and form meaningful connections with your attendees.


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Social

Create a fully immersive event experience

Encourage peer networking and engagement through the social capabilities available in Certain Touchpoint.

  • Display photos and tweets on your event’s Social Wall
  • Allow attendees to share photos, videos, posts and comments to the Activity Feed to highlight their event experience
  • Enable attendee to attendee connections through QR scanning of virtual business cards built in the app
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Surveys and Polling

Get real-time input on your event

Use polling and surveys to encourage engagement and get immediate feedback on your content and event.

  • Ask a pre-event Pulse poll question to ignite attendee interaction
  • Allow attendees to vote, comment and have Q&A with speakers in real time during sessions
  • Display poll responses in the app and on a large conference screen
  • Access detailed survey and poll reports during and after the event
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Gamification

Crack open the fun!

Because some friendly competition is never a bad thing—incorporating gamification can make your event even more memorable.

  • Allow attendees to earn badges for behaviors you want to encourage, such as completing items from the task list, downloading a PDF or visiting exhibitor booths
  • Use the badge game for completion of training or education courses
  • View the leaderboard to see who is earning what badges and how the competition stacks up

Features

Gain powerful insights

Measure and track event engagement

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Lead Retrieval

Scan leads directly from Touchpoint

Your exhibitors can use the event app to scan attendee badges and capture leads.

  • Acquire contact information, take notes and rate leads
  • Track and download leads at any time
  • Use lead retrieval to inform more personalized follow-up
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Continuing Education Tracking

Monitor training credits earned

While continuing education training can be difficult, Certain Touchpoint allows you and your attendees to view their earned credits in real-time.

  • Attendees check in to sessions or complete surveys to earn continuing education credits
  • View earned credits through the credit tracking app
  • Send out certificates of completion to individuals directly from the dashboard
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Capacity Planning

Keep your event running smoothly

Anticipate and prevent room overflow challenges with Certain Touchpoint.

  • Set an attendance limit for session locations
  • Attendees add sessions to their schedules and are notified if sessions are full
  • Monitor sessions nearing capacity and move popular sessions to larger rooms

Features

Design the experience

Tell your unique story with the ability to customize the experience for each attendee

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Agenda Driven

Content at your fingertips

Give your attendees a tailored view of your event agenda and content through Touchpoint’s beautifully designed agenda tool.

  • Allow attendees to find what they are looking for quickly and easily through search, sort and filter capabilities
  • Create custom schedules, appointments, and sessions by attendee type
  • Make edits to your content that sync seamlessly to your attendees’ devices
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To-Do Checklist

Keep attendees on track

Keep your attendees engaged and on track with to-do lists to alert them on next steps.

  • Ask attendees to fill out information you need prior to the event
  • Provide attendees with a quick and easy way to view how best to prepare for your event
  • Get all attendees on the same page without having to use email, spreadsheets or docs
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Event App Creation

Customize the experience

Touchpoint is extremely flexible and easy to use. You can create a custom event app homepage that meets your event requirements in minutes.

  • Choose a pre-made template or build your own
  • Design easily with an intuitive drag and drop interface
  • Apply color themes, features and designs that fully adhere to your unique brand

Certain Touchpoint

Make Every Moment Count

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Deliver a memorable experience while capturing greater insights on your event attendees with Certain Touchpoint.

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