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Certain Touchpoint®

Unlock the power of bringing people together


Foster unparalleled engagement while creating an incredible attendee experience with Certain Touchpoint.

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Amplify the experience

Customize the event experience with personal treatment and on-the-spot communication.


Personalized Experience

Tailor the attendee experience

Display custom schedules or segment your attendees based on attendee type to deliver tailored views.

  • Give your attendees access to what they need to know, when they need to know it
  • Control access to components of the app based on attendee type
  • Update content easily to keep everyone informed


Give your attendees a nudge

Provide recommendations on sessions to attend or content to view based on attendee type and engagement.

  • Use push notifications to alert groups or individuals about session changes or other important news
  • Encourage interaction and engagement with polls, games, or networking opportunities
  • Recommend relevant content or offers post event based on engagement data captured in event

Custom Layout

The power is in your hands

You have complete control over your event app’s look and feel to meet your specific brand and event requirements.

  • Create a custom branded layout with the easy to use home screen design tool
  • Add or remove features within your app at any time
  • Update content in the user-friendly dashboard with automatic sync to the app


Engage your audience

Create a memorable experience and form meaningful connections with your attendees.



Create a fully immersive event experience

Encourage peer networking and engagement through the social capabilities available in Certain Touchpoint.

  • Display photos and tweets on your event’s Social Wall
  • Allow attendees to share photos, videos, posts and comments to the Activity Feed to highlight their event experience
  • Enable attendee to attendee connections through QR scanning of virtual business cards built in the app
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Surveys and Polling

Get real-time input on your event

Use polling and surveys to encourage engagement and get immediate feedback on your content and event.

  • Ask a pre-event Pulse poll question to ignite attendee interaction
  • Allow attendees to vote, comment and have Q&A with speakers in real time during sessions
  • Display poll responses in the app and on a large conference screen
  • Access detailed survey and poll reports during and after the event


Crack open the fun!

Because some friendly competition is never a bad thing—incorporating gamification can make your event even more memorable.

  • Allow attendees to earn badges for behaviors you want to encourage, such as completing items from the task list, downloading a PDF or visiting exhibitor booths
  • Use the badge game for completion of training or education courses
  • View the leaderboard to see who is earning what badges and how the competition stacks up


Gain powerful insights

Measure and track event engagement

lead capture

Lead Retrieval

Scan leads directly from Touchpoint

Your exhibitors can use the event app to scan attendee badges and capture leads.

  • Acquire contact information, take notes and rate leads
  • Track and download leads at any time
  • Use lead retrieval to inform more personalized follow-up

Continuing Education Tracking

Monitor training credits earned

While continuing education training can be difficult, Certain Touchpoint allows you and your attendees to view their earned credits in real-time.

  • Attendees check in to sessions or complete surveys to earn continuing education credits
  • View earned credits through the credit tracking app
  • Send out certificates of completion to individuals directly from the dashboard

Capacity Planning

Keep your event running smoothly

Anticipate and prevent room overflow challenges with Certain Touchpoint.

  • Set an attendance limit for session locations
  • Attendees add sessions to their schedules and are notified if sessions are full
  • Monitor sessions nearing capacity and move popular sessions to larger rooms


Design the experience

Tell your unique story with the ability to customize the experience for each attendee

hybrid events

Agenda Driven

Content at your fingertips

Give your attendees a tailored view of your event agenda and content through Touchpoint’s beautifully designed agenda tool.

  • Allow attendees to find what they are looking for quickly and easily through search, sort and filter capabilities
  • Create custom schedules, appointments, and sessions by attendee type
  • Make edits to your content that sync seamlessly to your attendees’ devices

To-Do Checklist

Keep attendees on track

Keep your attendees engaged and on track with to-do lists to alert them on next steps.

  • Ask attendees to fill out information you need prior to the event
  • Provide attendees with a quick and easy way to view how best to prepare for your event
  • Get all attendees on the same page without having to use email, spreadsheets or docs

Event App Creation

Customize the experience

Touchpoint is extremely flexible and easy to use. You can create a custom event app homepage that meets your event requirements in minutes.

  • Choose a pre-made template or build your own
  • Design easily with an intuitive drag and drop interface
  • Apply color themes, features and designs that fully adhere to your unique brand

Certain Touchpoint

Make Every Moment Count


Deliver a memorable experience while capturing greater insights on your event attendees with Certain Touchpoint.

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