Whether you’re new to Certain or a long-time customer, you want to drive the most value from your solution and Certain Support is committed to providing the assistance that you need to meet your business objectives. With a multi-faceted approach that combines various touch points, expert consultation, and periodic reviews, Certain Support is designed to keep your event platform at optimal performance.
All our customers receive our Silver Support. For those who need faster response times, we offer Gold Support — which includes all of the features of Silver Support plus faster response time for ‘high severity’ cases.
Platinum Support comes with a designated Customer Support Hero (CSH), so you know exactly who supports your account at all times.
All emails, forms and websites built on Certain Platform are completely brand compliant. Your event attendees will never see mention of Certain.
Certain’s enterprise capabilities allow you to manage events of all types and complexities.
Stay on top of all event and attendee insights with standard and advanced, customized reporting.
Easily manage all travel, accommodations, sessions, and payment processing through Certain’s modern interface.
Certain’s team of consulting professionals bring extensive experience in event build, forms, website design and reporting requirements.
Whether you are a novice or expert on the Certain platform, we have a training that is right for you. Learn how our training can help you meet your event objectives.
Flawlessly execute your conferences and deliver an amazing attendee experience. Easily manage all conference logistics so you can focus on what matters: hitting your aggressive lead and revenue goals.